1.site problem ?
Some customers got problems when visiting the site. Techinicians are trying the best to fix.
Now it is appreciated if you can do us a favor to offer the listed information:
a. Nbpal IP(Start--Run--cmd--ping www.nbpal.com);
b.results of "tracert www.nbpal.com”(Start--Run--cmd--tracert www.nbpal.com).
As the results, right click the mouse--Select, then Ctrl+V in some txt or word file. Email the file to support@Nbpal.com. For valid file submitter, we are going to arrange special bonus for your next order. Thanks a lot.

2.How to buy from us?


First choose the currency or items or power-leveling and put them in the shopping cart.

Second click “check out” to choose the payment method, then just follow the steps it reminds you. It is very easy. Thank you very much.

3. Which payment method do we accept?

You can a gift card, paypal,Western Union,Sofort Bank,eNETs,skrill.

4.Paypal-Payment not arrived reason ?

Your payment is held by PayPal verification department. This procedure is normal. Please wait till you get our inform letter and come back to pick up your order. If you have any questions, you can contact PayPal by https://www.paypal.com/c2/cgi-bin/helpscr?cmd=_help&t=escalateTab

5.Verification--Why
This verification procedure is normal and other sites are also doing this to prevent hackers from misusing peoples account.Once you are verified, you will be our verified customer and don't have to go through it any more.

6.Copy-Request and Why
Because you are new customer to our site, and and you are using PayPal or Google Checkout. You are required to send us a copy of credit card, IDs & authorization form to our secured email system. 
This procedure is normal and other sites are also doing this to prevent hackers from misusing peoples account.Once you are verified, you will be our verified customer and don't have to go through it any more.

7.Copy-Security Concerns
All your information is safe with us -- It is just for verification without misusing and would be saved by us securely. Without owner's permission we would never reveal the information

8. How long does the delivery take?

It will take 10-30 minutes generally according to different purchase amounts. It will take at most 36 hours to deliver if your order a large amount and we may give you some discounts. If we still can’t deliver in 36 hours, we will give you some discount for your waiting. Please see the details in each game introduction.